Booking Terms & Conditions

Booking Terms & Conditions

  Mahabul International Tours and Travels (Mittfly)

  These Booking Terms constitute a binding agreement between you and Mittfly governing all reservations, ticketing, travel                      services, and related arrangements facilitated through our platform. By confirming a booking, you acknowledge that you have            read, understood, and consent to these Terms in their entirety.

1. Reservation Confirmation

   A booking attains confirmed status only when:

   Payment is fully received and cleared, and

   Mittfly issues a formal written confirmation or e-ticket.

    Until confirmation is issued, no representation, guarantee, or promise of service availability is made.

2. Accuracy of Customer Data

    Customers must furnish precise and verifiable personal, passport, and travel information.

    Mittfly disclaims responsibility for delays, rejections, or penalties arising from inaccurate, incomplete, or falsified information.

3. Payment Obligations

    All fees, charges, and deposits must be remitted as stipulated by Mittfly.

    Partial payments may secure provisional reservations, but full remittance is mandatory prior to issuance of tickets or                                 confirmations.

     Late payments may result in automatic cancellation without notice, and Mittfly shall bear no liability for such cancellations.

4. Amendments & Modifications

     Requests for itinerary revisions, passenger name changes, or service modifications are subject to:

    Supplier approval

    Applicable fare adjustments

     Administrative service fees

     Mittfly retains the right to accept or reject modification requests at its sole discretion.

5. Cancellation & Termination

     Cancellations are governed by the Refund & Cancellation Policy.

      Mittfly reserves the right to terminate or revoke any booking if:

      Payment is not received on time

      There is evidence of fraudulent activity

       Any violation of applicable laws or Terms occurs

6. Third-Party Providers

      Mittfly functions as an intermediary. Service fulfillment is dependent on third-party providers such as airlines, hotels, tour                      operators, and visa authorities.

      All claims, disputes, or grievances regarding third-party service performance must initially be submitted through Mittfly and                subsequently addressed with the respective supplier where necessary.

7. Travel Documentation Compliance

     Customers are solely responsible for ensuring possession of valid passports, visas, permits, and other travel documents.

     Mittfly shall not be liable for denial of entry, visa refusal, or immigration enforcement actions.

8. Extraordinary Events (Force Majeure)

     Mittfly shall not be liable for service disruptions or losses arising from events beyond reasonable control, including but not                    limited to natural disasters, political unrest, airline strikes, border closures, epidemics, or governmental restrictions.

     Any compensation or refund for such events shall be subject to supplier policies and recoverable amounts.

9. Limitation of Liability

     Mittfly’s total liability in relation to any booking or service is strictly limited to fees collected for the booking.

     Indirect, incidental, or consequential damages, including lost opportunity or economic loss, are expressly disclaimed.

10. Governing Law & Jurisdiction

      These Booking Terms are governed by the laws of Bangladesh.

      Any legal disputes shall fall under the exclusive jurisdiction of courts competent in Bangladesh.

11. Customer Support & Communication

For booking inquiries, modifications, or clarifications, contact:

      Mahabul International Tours and Travels (Mittfly)

      ? Email: mahabulittravels@gmail.com

       ? Phone: +8809696-042483,+8801896-270325

        ? Address: House:29(Lift-03),Road:20,Block-J,Barodhara,Vatara,Gulshan,Dhaka-1212

By confirming a booking through Mittfly, you acknowledge that you have reviewed, understood, and accepted these Terms in full.