Privacy Policy

Privacy policy

    Mahabul international tours and travels (Mittfly) is committed to protecting the privacy and personal data of our customers,         website visitors, and service users. This Privacy Policy explains how we collect, use, store, and protect your information in                      accordance with applicable data protection laws and international travel regulations.

1. Lawful Basis for Processing Data

     We collect and process personal information only when legally permitted, including:

     To perform travel booking contracts and visa processing services

     To comply with immigration, aviation, and financial regulations

     With your explicit consent for marketing communication

     For legitimate business interests such as fraud prevention and service improvement

2. Categories of Personal Data

      Depending on the service, we may collect:

      Identification data (name, passport details, nationality, date of birth)

      Contact data (phone, email, address)

     Travel documentation and itinerary details

      Payment and transaction records

      Technical data (IP address, browser type, cookies, device data)

      We collect only the minimum data required to deliver services.

3. Purpose of Data Usage

     Your information is used strictly for:

     Flight, visa, hotel, and package booking processing

     Customer support and travel updates

     Compliance with airline, embassy, and government requirements

    Accounting, invoicing, and audit obligations

    Security monitoring and fraud detection

    We do not use personal data for automated decision-making or profiling that produces legal effects.

4. Data Sharing & International Transfers

    To deliver travel services, we may share your information with:

    Airlines, global distribution systems, and booking platforms

    Foreign embassies, visa centers, and immigration authorities

    Hotels, transport providers, and tour operators

    Secure payment gateways and financial institutions

     Some recipients may be located outside your country. By using our services, you consent to necessary international data                      transfers required for travel processing.

5. Data Retention Policy
     We retain personal data only as long as necessary to:

    Fulfill travel services and contractual obligations

    Meet financial reporting and legal compliance requirements

    Resolve disputes or enforce agreements

    After this period, data is securely deleted or anonymized.

6. Data Security Measures

     Mittfly applies industry-standard safeguards including:

     Secure servers and encrypted data transmission

     Restricted staff access based on role authorization

     Confidentiality agreements for employees and partners

     Regular monitoring for security vulnerabilities

     However, no internet transmission can be guaranteed 100% secure.

7. Your Legal Rights

    Subject to applicable laws, you have the right to:

    Request access to your personal data

    Request correction of inaccurate information

    Request deletion where legally permissible

    Object to marketing communication

    Withdraw consent at any time

    Requests may be submitted via our official contact channels.

8. Cookies & Tracking

      Our website uses cookies for:

      Website functionality and session management

      Analytics and traffic measurement

      Improving user experience

      You may disable cookies through your browser settings, though some features may not function properly.

9. Third-Party Websites

        Our website may link to external services. Mittfly is not responsible for the privacy practices or content of those websites.

10. Policy Amendments

        Mittfly reserves the right to update this Privacy Policy to reflect legal, operational, or technological changes. Updates will be               published on this page with a revised effective date.

11. Contact for Data Protection Matters

       For any privacy-related requests or complaints, contact:

Mittfly Customer Support

        ? Email: mahabulittravels@gmail.com

       ? Phone: +8809696-042483,+8801896-270325

        ? Address: House:29(Lift-03),Road:20,Block-J,Barodhara,Vatara,Gulshan,Dhaka-1212

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.